Volkswagen Group chooses CGI for Managed IT Services
CGI has agreed a five-year partnership with the British units of the German automotive giant Volkswagen Group.
Donna Kelly, Senior Vice President, South & Midlands at CGI, said, “We are excited to announce our five year partnership with Volkswagen. We look forward to supporting them on their digital journey and helping them provide an improved user experience for employees and customers alike. “
As part of the new partnership, CGI will provide the automotive company with managed IT services and thus support the IT agenda and the digital transformation of Volkswagen. This gives Volkswagen access to the CGI IT service desk based in Bridgend, while the two groups also prioritize the introduction of sustainable practices, thereby demonstrating their commitment that their day-to-day operations will achieve their shared sustainability goals over the five-year period.
Recently, CGI announced a series of science-based targets to achieve net zero greenhouse gas emissions by 2026. Globally, CGI has already reduced its emissions by 50% since 2014 through environmentally-oriented operating practices.
Michael Marr, CIO of the Volkswagen Group in the UK, said: “We chose CGI because of their compelling service offering, reputation for delivery quality and company values that align with ours. We are very much looking forward to working with the CGI team together with the group IT departments of other Volkswagen group companies. “
CGI was founded in 1976 and, with 78,000 consultants and other professionals worldwide, is one of the largest independent IT and management consulting companies in the world. According to a release from the company, CGI’s efforts for Volkswagen are underpinned by CGI’s focus on continuous improvement and innovation, including the introduction of modern contact channels and service automation.
This know-how will be important for Volkswagen, especially with regard to the further development of its digital sustainability competence. Only six years earlier, the company was involved in the international emissions scandal, also known as Dieselgate, when the US environmental protection agency informed the Volkswagen Group of violating the Clean Air Act.
The agency found that Volkswagen had deliberately programmed direct injection (TDI) turbocharged diesel engines to activate their emission controls only during the laboratory emission tests, causing the vehicles to reduce NOx (an umbrella term for nitrogen oxides) emissions during of regulatory tests met US standards. but emit up to 40 times more NOx in real driving.
Shortly after the unveiling, Volkswagen hired consultants from Deloitte and McKinsey & Company. The latter was asked to develop Strategy 2025, while Deloitte was tasked with reviewing the diesel emissions certification process.